Healthcare, Simplified by AI
Describe your symptoms in your own words, on WhatsApp or online. Our AI helps match you with the right healthcare professional based on your needs, location, availability, and medical preferences — then books your appointment in minutes.
No forms. No phone calls. No guessing which specialist to see.
14-day free trial for practitioners. No credit card required.
More Than Practice Management
DocAppointment combines AI-powered patient acquisition, appointment automation, and practice management in a single platform.
AI Patient Intake
Patients describe their symptoms naturally. We help route them to the right healthcare professional before they ever speak to reception.
Automated Appointment Management
Bookings, reminders, follow-ups, payments, and invoices are managed automatically.
Grow Your Practice
Convert conversations into appointments, reduce no-shows, and increase patient retention through intelligent follow-up workflows.
Designed for Modern Healthcare
Website booking, WhatsApp booking, AI chat assistants, patient management, financial reporting, and practice operations — all in one place.
Everything you need to run your practice
From scheduling to financials, DocAppointment brings it all together.
Smart Calendar
Full-featured calendar with month, week, and day views. See bookings, holidays, and events at a glance.
Patient Management
Add, search, and manage patient records with ease. Filter by name, phone, or email instantly.
Booking System
Create and manage appointments with date/time pickers, automatic conflict detection, and status tracking.
WhatsApp Booking
Patients can book, reschedule, or cancel appointments directly through WhatsApp — no app download needed.
Real-Time Notifications
Get instant booking alerts via Email, WhatsApp, or both. Stay informed the moment a patient books, cancels, or reschedules.
Booking Reminders
Automated reminders sent to patients before their appointment via WhatsApp or Email, reducing no-shows.
Reschedule & Cancel via WhatsApp
Patients can reschedule or cancel bookings by simply messaging on WhatsApp. The practitioner is notified instantly.
Email & WhatsApp Templates
Design email templates with live HTML preview. Configure WhatsApp as an alternative or additional notification channel.
Role-Based Access
Admin, Practitioner, Doctor, and User roles with granular permissions. Practitioners manage their own practice and users.
AI Chat Assistant
Built-in chatbot on the website lets patients book appointments conversationally — 24/7, no login required.
Notification Preferences
Each practitioner chooses how they receive alerts — Email only, WhatsApp only, or both. Separate WhatsApp number supported.
Holiday Management
Configure public holidays that automatically block bookings and display on the calendar.
See it in action
A modern, intuitive interface built for healthcare professionals. Here's what your admin portal looks like.
Your Practice at a Glance
See patient counts, booking stats, monthly trends, and payment summaries — all in one clean dashboard. Know exactly how your practice is performing.
Effortless Booking Management
View, filter, and manage all appointments in one place. Record payments, schedule follow-ups, send reminders, and generate invoices — right from the bookings table.
Visual Calendar Management
Month, week, and day views with colour-coded appointments. Drag to reschedule, click to view details. Syncs with Google Calendar.
Flexible Working Hours
Set your availability per day, configure break times, and block holidays. Patients only see slots when you're actually available.
Payment Tracking & Financials
Record patient payments (cash, card, or medical aid), view monthly and yearly totals, and download financial reports — all in one place.
How it works
Let AI handle patient intake, booking, reminders, and follow-ups while you focus on patient care.
Sign Up
Create your account in seconds. No credit card required. 14-day free trial included.
Set Up Your Practice
Add your practice details, working hours, and notification preferences (Email, WhatsApp, or both).
Patients Book via WhatsApp
Patients message your WhatsApp number to book, reschedule, or cancel — DocAppointment handles the conversation.
Get Notified & Manage
Receive instant alerts for new bookings. Patients get automated reminders before their appointment.
Reminders & follow-up
Patients get automated reminders before their appointment. And they get automated follow-up booking, which they can choose to accept or decline
Book an appointment via WhatsApp
No app to download. No account to create. Just message us on WhatsApp and our AI handles the rest.
Describe your symptoms
Just say what's wrong — our AI understands natural language
Choose your doctor
Get matched with the right specialist in your area
Select a date slot
Pick a time slot that suits you
Booking confirmed
Confirm your booking once happy with a slot and you're booked — in under 2 minutes
Book Your Appointment
Two easy ways to book — use our website chatbot or send a WhatsApp message. No app download needed and no registration needed.
Website Chatbot
Available 24/7 on this website
- 1
Click the red chat button in the bottom-right corner
- 2
Enter your name and phone number
We'll send a verification code to your WhatsApp
- 3
Describe your symptoms or tell us what doctor you need
e.g. "I have a toothache" or "dentist in Pretoria"
- 4
Choose a practitioner and pick a time slot
- 5
Confirm your booking — done! ✅
You'll receive a WhatsApp confirmation with all the details
💡 Tip: You can also reschedule or cancel existing appointments through the chatbot.
WhatsApp Booking
Message us directly on WhatsApp
- 1
Save our WhatsApp number or click the link below
- 2
Send us a message — say "Hi" to get started
Our AI assistant will guide you through the process
- 3
Tell us your symptoms or what type of doctor you need
e.g. "I need a GP in Sandton" or "I have back pain"
- 4
Select a practitioner and choose your preferred time
- 5
Confirm — you'll get instant confirmation in the chat ✅
Plus a reminder before your appointment
Our WhatsApp number
+27 60-9876-052
Available 24/7
Book anytime — our AI assistant never sleeps
Secure & Private
Your data is encrypted and POPIA compliant
Automatic Reminders
Get a WhatsApp reminder before your appointment
No listing fees. No commission per booking.
Just a simple monthly subscription — you keep 100% of your revenue.
Simple, transparent pricing
Choose the plan that fits your practice. No hidden fees. Cancel anytime.
Frequently Asked Questions
Got questions? We've got answers.
Yes. You can cancel from your account settings at any time. You'll retain full access until the end of your current billing period, and no further charges will be made. Data is preserved for 30 days after cancellation.
Patients message our dedicated WhatsApp number and our AI assistant guides them through booking — finding the right practitioner, choosing a time slot, and confirming the appointment. You receive instant notifications for every booking, reschedule, or cancellation. No app download needed for patients.
Yes. All data is hosted on AWS in the Africa (Cape Town) region (af-south-1). We comply with POPIA (Protection of Personal Information Act) and encrypt all data in transit and at rest.
Your trial includes full access to all features on your selected plan. After 14 days, you'll be prompted to enter payment details to continue. If you don't subscribe, your account is suspended but data is preserved for 30 days — you can reactivate anytime within that window.
No. Patients book via WhatsApp (which they already have) or through the chatbot on our website. There's nothing to install — they just send a message or click the chat button.
Yes. Depending on your plan, you can invite doctors to your practice. Each doctor gets their own login, calendar, and notification preferences while you manage everything centrally.
We process payments securely through PayFast. Accepted methods include Visa, Mastercard, instant EFT, and Mobicred. All transactions are in South African Rand (ZAR).
Yes. Patients automatically receive a WhatsApp reminder on the morning of their appointment with full details — doctor name, practice address, time, and reason for visit.
Yes. You configure your working hours per day of the week, and the system only shows available slots within those hours. You can also set public holidays and custom blocked days that automatically prevent bookings.
Limits depend on your plan. The Basic plan has patient and booking caps, while Professional and Enterprise plans offer unlimited patients and bookings. Check the pricing section for details.
Still have questions? Get in touch
Ready to streamline your practice?
Join healthcare professionals who trust DocAppointment to manage their patients and appointments.